Returns Manager

We understand that sometimes returns happen, and we are sorry in advance for any inconvenience. We invest in building the best product possible so that you can invest in your health, that’s why we will replace your Spire Stone or Health Tag if it stops working within the warranty period.

 

The Basics

We offer a 30-day money-back guarantee. If you require assistance after 30 days and your Spire is still within the 1-year Warranty period, please contact the Spire Customer Success team for support: hello@spire.io.

 

Warranty & Return Policy

Our detailed warranty and returns policy can be found in our support center. You can also find a number of hardware and app related troubleshooting articles in our support center. Many reported issues can be solved by working through 1-3 troubleshooting articles in the support center.

 

Common questions relating to charging, and updating can help solve the majority of issues. For anything else, please contact us at hello@spire.io

 

Returns

If you are within the 30 day return window and want to return your Spire, please start the process by clicking the button below.

 

2017 Holiday Return Policy 

Please see the 2017 holiday return policy article in the support center if you received your Spire as a gift between December 1st through December 25th, 2017.

Spire Stone is also available from Amazon Buy from SpireShop at Amazon